Policies
Returns
If for whatever reason you are unsatisfied with your purchase and wish to return the product, here are the terms -
- Customer pays return shipping fees
- Must be returned within 30 days the speaker was received
- Must be returned in an undamaged condition or else we will waive the refund
- Contact weihan@organictimbre.com to proceed with return process
- Customer pays return shipping fees
- Must be returned within 30 days the speaker was received
- Must be returned in an undamaged condition or else we will waive the refund
- Contact weihan@organictimbre.com to proceed with return process
Warranty
Organic Timbre speakers come with a 1 year warranty. This warranty covers manufacturer defects only. If it is determined that the speaker was misused (improper amplification, mishandling, abuse) no refund or replacement will be given. If the returned speaker meets the criteria for a manufacturer defect, a replacement will be sent.